[Completed] Sectigo CA Scheduled Maintenance – December 9-10, 2023
Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on December 9-10, 2023. The timeframe for...
View Article[Resolved] Issues with the Support Helpdesk – November, 20, 2023
Dear Customers, We regret to let you know that we are experiencing an issue with our support helpdesk; as a result, we are unable to assist you in chats. Our team is investigating the issue and we are...
View Article[PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 245 |...
Dear Customers,We would like to let you know that we will have a scheduled MySQL service maintenance on Premium Server 245 on Tuesday, December 19, 2023, at 03:00 AM EDT | 08:00 UTC.This maintenance...
View Article[Planned] Scheduled Jellyfish.ai maintenance on December 19, 2023
Dear customers, We would like to let you know that we are going to perform the scheduled Jellyfish.ai maintenance which is connected with the network maintenance of our infrastructure on December...
View ArticleNamecheap Support Holiday Hours
Dear Customers! Happy Holidays from Namecheap! Here’s our support schedule: 24×7 support continues throughout the holidays. Dec 25: We’re fully available for chats and tickets, ready to assist you....
View Article[Resolved] Issues with Shared Hosting Packages Activations
Dear Customers, We regret to inform you that, we are facing issues with the activation of Shared Hosting packages at the moment. As a result, your new orders for Shared Hosting packages can be...
View Article[Completed] DDoS attack on NAMECHEAP.COM
Dear Customers, We regret to inform you that we are experiencing intermittent issues with our site namecheap.com due to a DDoS attack. You may intermittently receive errors or the website performance...
View Article[PLANNED] SCHEDULED MAINTENANCE OF NAMECHEAP PAYMENT SYSTEM – DEC/27, 2023
Dear Customers, This announcement is to inform you about the upcoming scheduled maintenance that is going to take place at Namecheap payment system on Dec/27/2023. During the maintenance you will...
View Article[RESOLVED] DDoS attack on NAMECHEAP.COM
Dear Customers, We regret to inform you that we are experiencing intermittent issues with our site namecheap.com due to a DDoS attack. You may intermittently receive errors or the website performance...
View Article[resolved] Domain Registration and Management Platform Issues
Dear Customers, We have issues with our domain name registration and management platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be...
View ArticleIssues with the CXS license provision
Dear Customers, We regret to inform you that, currently, we are facing issues with the CXS license provision. It is not possible to activate orders for VPS and Dedicated Servers with a CXS license and...
View Article[Resolved] Delay in SSL certificate issuance – January 11, 2024
Dear customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a...
View Article[RESOLVED] Technical Issues with Hosting Billing Platform
Dear Customers, We experienced technical issues with the cPanel accounts’ unsuspension on shared and reseller hosting packages after the renewal. The issue has been successfully resolved. However, the...
View Article[RESOLVED] Issues with payments submitted with PayPal
Dear Customers, We are currently having issues with payments submitted with PayPal. As a result, you may receive the 503 error on the checkout page. In the meantime, we recommend that you use...
View Article[Scheduled] BASICDNS, PREMIUMDNS, FREEDNS, WEBHOSTING DNS, URL FORWARDING,...
Dear Customers, This is to let you know that on January 19, 2024, we will be performing scheduled maintenance of BasicDNS, PremiumDNS, FreeDNS, Webhosting DNS, URL forwarding, Free Email Forwarding,...
View Article[Planned] .COM AND .NET REGISTRY SCHEDULED MAINTENANCE ON January 20-21, 2024
Dear Customers, This is to let you know that Verisign, the Registry of .COM and .NET domains, will be processing scheduled production maintenance on January 20-21, 2024. The time-frame for the...
View Article[Planned] .DE domains Scheduled Registry Maintenance on January 23, 2024
Dear Customers, This is to let you know that on January 23, 2024, Denic, the registry of .DE domains will be processing scheduled maintenance. The time-frames for the maintenance are as follows: 2:00...
View Article[PLANNED] Namecheap Status Production server migration to new provider –...
Dear Customers, Please be informed that the maintenance on Namecheap Status page will take place on Tuesday, January 23, at 04:00 AM EDT | 11:00 AM EET. The main purpose of the maintenance is to...
View Article[Scheduled] NAMECHEAP.COM Status Page Scheduled Maintenance – January 23, 2024
Dear Customers, We will perform scheduled maintenance of our Namecheap.com Status Page to upgrade the website systems. The time frame of the maintenance is as follows: 04:00 AM – 04:50 AM EST | 09:00...
View Article[Planned] Sectigo CA Scheduled Maintenance – January 20, 2024
Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on January 20, 2024 The timeframe for maintenance...
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